Shipping policy
Shipping Policy
At Voyprestige, we are committed to delivering your order promptly and securely. Please review our shipping policy below for detailed information on our processes.
Processing Time
- Orders are processed within 1-3 business days after payment is received.
- Orders placed on weekends or holidays will be processed the next business day.
Shipping Methods and Costs
- We offer various shipping options at checkout to accommodate your preferences.
- Shipping costs are calculated based on your location, the size and weight of your order, and the selected shipping method.
Delivery Times
- Domestic Shipping: Estimated delivery time is 5-7 business days.
- International Shipping: Estimated delivery time is 7-14 business days, depending on the destination and customs processing.
Tracking Your Order
- Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your shipment's progress.
Customs and Import Taxes (For International Orders)
- International customers are responsible for any customs duties, taxes, or fees that may apply in their country. Voyprestige has no control over these charges and cannot predict their amount.
Shipping Restrictions
- We currently do not ship to PO boxes or military addresses (APO/FPO).
- Certain items may be restricted from shipping to specific locations due to local laws or carrier regulations.
Lost or Damaged Shipments
- If your shipment is lost or arrives damaged, please contact us at [info@voyprestige.com] within 7 days of delivery.
- For damaged items, include photos of the package and product for faster resolution.
Incorrect Shipping Information
- Please ensure your shipping address is accurate when placing your order. Voyprestige is not responsible for delays or failed deliveries caused by incorrect addresses.
Contact Us
For any shipping-related inquiries, please reach out to us at:
[info@voyprestige.com]